Charlotte Hair So Boho Bride Makeup Chai

Terms & Conditions

Please take a read of my terms and conditions prior to booking in your wedding date.

If you would like clarification on any of the below please contact


·         A £50.00 booking fee is required to reserve your date in the diary. Please note that this is non-refundable.

·         The non-refundable booking fee is paid to reserve your date in the diary so that no other wedding booking can be made. The booking fee is then deducted from the total ‘on the day’ total.

·         The final balance is due in full 30 days before your wedding. An invoice will be generated and sent prior to this, providing a full price breakdown.

·         By proceeding to book by way of paying a booking fee, you accept that you are entering into a contract and you are bound by the terms and conditions.

I can teach all abilities how to improve your makeup skills, provide tips and tricks on application and advise how to use the products and tools in your own makeup bag. 

I can teach all abilities how to improve your makeup skills, provide tips and tricks on application and advise how to use the products and tools in your own makeup bag. 


·         A trial for the bride is required for all bookings. Trials for bridal party members such as bridesmaids and mother of the bride are optional.

·         Arranging a trial before payment of the booking fee does not reserve myself for your wedding date. Only once the booking form and booking fee has been received will your wedding date be reserved.

·         All trials are held at home studio in Ipswich, Suffolk during the week during daylight hours.

·         Weekends are exclusive to weddings, there are no trials available on Saturdays or Sundays.

·         Payment for trials are due on the day of the trial by cash or bank transfer.

·         It is highly recommend that trials are held no sooner than 3-6 months ahead of your wedding day. This ensures your skin tone, hair colour and all other wedding details will be finalised and you avoid changing your mind at the last minute.  


On the unfortunate event you have to cancel your booking, please inform me as soon as possible so I can offer your date to other brides. All cancellations will incur the following fees:

·         Should you cancel your wedding booking after the £50.00 booking fee has been received this is non-refundable.

·         If your booking is cancelled within 30 days of wedding day, you are liable to pay the full amount due to the likelihood of other work not being undertaken as a result of the booking.


·         Travel expenses are incurred for services booked outside a 15-mile road distance from the studio (IP4, Ipswich). They are at a rate of 50p for every mile outside the 15-mile road distance from the Studio and are based on the return journey.​

·         If accommodation charges are applicable, this will be discussed and arranged accordingly.

  • In circumstances when parking fees apply, the client will be required to cover the charges where CMA’s services are being conducted, for example hotel parking and meter parking

  • Travel up to 15 miles from Emily Chantal Makeup  Home in IP4 is free of charge anything outside of this radius would incur a 45p per mile charge, maximum travel time of one hour from CMA’s home address

  • Please contact Emily prior to booking if there is limited parking at your location, due to the amount of heavy equipment brought along, if CMA has not been made aware of this, CMA will not be held responsible for delays this could cause


 If you decide to postpone your wedding to a future date, the artist will endeavour to transfer the booking across to the new date, if the capacity allows. Should the artist already have an existing secured booking on such date, no refunds or compensation shall be offered.

If postponing to a future date in the following year


In order to get in touch either fill out the contact form on my website or email: I aim to reply to emails within 24 hrs and can generate a quote once we have discussed your requirements. In order to secure your date in the diary a completed booking form and a £50.00 non-refundable booking fee is required. This fee is then deducted from the final balance due 4 weeks prior to your wedding day. My full terms and conditions for booking can be viewed upon request. 


Absolutely! I have spent a long time fine tuning my professional kit so that every item I use performs well - and most importantly lasts day and night. I use a variety of luxury brands such as Dior, MAC and Charlotte Tilbury which deliver long lasting results and look beautiful on all skin types. If you read my lovely reviews on you will notice a lot of the feedback comments on how well my makeup lasts.


  •  The client agrees that CMA may use any photography for publicity purposes which include the artist’s website and social media pages.

  • CMA will not post photography before the clients wedding has started to avoid spoiling any surprises for guests of the event

  • Any objections should be made in writing to


·         The pricing quoted at the time of booking will be honoured and any general price changes between the time of booking and your wedding date will not affect your agreed fee for the services booked.

·         If however your wedding is postponed to a new date additional charges may apply. ·

·         Between the peak season months of April-Oct, a minimum person booking of 3 (Bride plus 2) is required on all Fridays, Saturdays, Sundays and Bank Holidays. A surcharge will be payable if part of the booking is cancelled.

·         After confirmation of booking, if you would like to add further members of the bridal party, please let me know, ideally as soon as possible, at least 6 weeks prior to your wedding date, so any schedules can be amended with plenty of notice. Additional makeup services cannot be requested on wedding day due to the amount of time allocated per person ahead of your ceremony. 

·         If the bridal party number changes on wedding day, payments are still non-refundable. However if advised at least 6 weeks prior, minimum person booking numbers will still apply but the final invoice may be adjusted accordingly.

·         I will do my best to avoid requiring an assistant, but on larger bridal parties with earlier ceremonies an assistant may be required. A additional £50.00 fee for an assistant may be applicable. 


Acceptance of terms and conditions

  • Payment of any deposit to CMA indicates acceptance of the terms and conditions set out above

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For bridal specific looks please see my bridal portfolio page, otherwise check out my Instagram page to see my latest makeup looks, tutorials and more.

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